CAP Middle EastIT Services
Dubai, United Arab Emirates
CAP Middle East has looked after office IT across Dubai for three decades — maintenance contracts, networks, repairs, recovery, security and power. Start with whichever one of these you are.
Down right now
A server is down, the network dropped, a drive failed or a device will not power on. Call — do not email. Faults get triaged faster on the phone.
Planning ahead
A new office, a maintenance contract, cabling, cameras, storage or a hardware refresh. Pick the service below and send the details — you will get a scoped answer rather than a brochure.
Brands CAP supplies, installs and services.
Partner and service relationships across server, network, security and power hardware.
Showing 15 of 15 services
Monthly IT support for offices that need one accountable route for everyday problems and preventive checks.
What this coversStructured cabling, rack cleanup, switches and WiFi coverage planning for offices that are growing or moving.
What this coversA structured site walkthrough and coverage assessment before you commit to cabling, WiFi or a fit-out.
What this coversRecovery for failing drives, RAID and NAS volumes, plus backup planning so it does not happen twice.
What this coversCameras, recorders, door readers and entry control planned around the actual site.
What this coversFirewall configuration, access rules and network segmentation — set up and documented as its own job.
What this coversBoard-level diagnosis for power, charging and component faults before you replace the hardware.
What this coversDevices, network, storage, security and support coordinated together for a new or relocating office.
What this coversDiagnosis, upgrades and repair direction for laptops, desktops and Mac hardware.
What this coversCentral file storage and backup planning for teams working off scattered laptops and drives.
What this coversInstallation, maintenance and spare parts for HPE, Dell and Lenovo server hardware.
What this coversRack, power, cabling and switch planning brought together as one buildout instead of five separate jobs.
What this coversUPS supply, battery replacement and servicing so a power cut does not take the office down.
What this coversOffice telephone systems, extensions and IP PABX configuration alongside your cabling.
What this coversPrinter servicing, spare parts and network printing setup for shared office printers.
What this coversNothing matches that yet. Clear the search, or send us the problem in your own words — CAP covers more than this list.
Not sure which one it is? Describe the problem in your own words and CAP will route it — most enquiries do not arrive labelled.
We take pride in helping businesses across Dubai build secure, reliable and efficient IT systems. Here are some of our recent projects.
Corporate Office – Dubai
Supplied, installed and configured complete workstation setups, including all-in-one computers, accessories, cabling and user-ready system configuration.
View projectLogistics Company – Dubai
Installation, organisation and configuration of structured cabling, network cabinets, patch panels, switches and office connectivity.
View projectKitchen Installation Company
Designed and developed a responsive service website with clear project showcases, customer reviews and enquiry forms to help generate qualified leads.
View projectRetail / Office Client – Dubai
Installed and configured CCTV cameras to improve site security, monitoring and coverage across key areas.
View projectLet’s discuss how we can help your business with the right IT solution.
What we delivered:
What is covered, who it suits, and what to send CAP so the first reply is useful instead of a request for more information.
An annual maintenance contract gives your office one accountable route for everyday IT instead of calling whoever is free.
What it covers
Scheduled preventive visits, remote and on-site support for staff PCs, printers, email and network faults, proactive network monitoring with firmware updates and diagnostics, patching and antivirus checks, and coordination of hardware replacement when a device is beyond repair.
Good fit if
You have staff but no in-house IT team, and IT problems currently land on an office manager or the owner.
Send us
Number of users and devices, your recurring pain points, whether you want on-site visits or remote-first, and your office location.
Structured cabling and wireless work so the network stops being the daily complaint.
What it covers
Structured cabling and re-cabling, rack build and cleanup, switch and access-point installation, and WiFi design — access-point placement, coverage planning, roaming and performance tuning across the floor. PABX extension wiring runs alongside the same cabling.
Good fit if
WiFi drops in parts of the office, cabling is unmanaged, you are adding desks, or you are fitting out a new floor.
Send us
A floor plan or photos, the number of desks and access points, whether the ceiling is accessible, and your timeline.
A proper look at the site before anything gets installed, so the network, cabling and WiFi get planned once instead of patched after the fact.
What it covers
On-site walkthrough and WiFi coverage assessment, cabling and rack audit, network topology review, and a written report with findings and a recommended plan.
Good fit if
You are fitting out a new floor, WiFi coverage is uneven and you do not know why, or you want an independent check before signing off a cabling quote.
Send us
A floor plan if you have one, approximate square footage, number of desks and access points, and what prompted the request.
Recovery when a drive fails, and a backup design so it does not happen the same way twice.
What it covers
Assessment of failing or inaccessible drives, recovery work on HDD, SSD, RAID and NAS volumes, backup planning, and shared-storage setup to reduce the next risk.
Good fit if
A drive will not mount, files were deleted, a NAS volume is degraded, or you have no backup you have actually tested.
Stop before you do anything else
Stop using the device. Continued use and DIY recovery tools overwrite what is still recoverable. Tell us the device type and capacity, what happened and when, and whether it makes any unusual noise.
Board-level work for faults that a parts swap will not fix, plus a straight replace-or-repair answer.
What it covers
Board-level diagnosis for power, charging, display and component faults on laptops, desktops and Mac hardware; component rework where the board is viable; upgrades, spare parts and printer service.
Good fit if
A device is dead or will not charge, another service centre has quoted a full board replacement, or the unit is out of warranty and worth saving.
Send us
Make and model, what happened immediately before the fault, any liquid or impact damage, and whether the data on it matters.
Cameras and entry control planned around the actual site rather than sold as a generic package.
What it covers
Camera selection and placement, recorder and storage sizing so footage is retained as long as you need it, cabling and power, access-control readers and door hardware, remote viewing on phones, and maintenance of systems already installed by someone else.
Good fit if
You are fitting out a site, a current system has cameras that no longer record, or you need controlled entry for a store, warehouse or office.
Send us
Site type and size, how many cameras or doors, indoor or outdoor, whether cabling already exists, and the brand of any current recorder.
Firewall and network security work as its own job, not a line item buried inside a cabling quote.
What it covers
Firewall configuration and rule sets, access control lists, switch and VLAN segmentation, secure network architecture for multi-site or guest access, and Fortinet hardware supply and setup.
Good fit if
Guest and staff traffic need separating, your firewall has never been configured beyond its defaults, or you need a network security review before an audit or insurance renewal.
Send us
Your current firewall make and model if you have one, the number of sites and VLANs needed, and whether this is a new setup or a review of what is already running.
Installation, maintenance and parts for the server your business actually runs on.
What it covers
Supply and installation of HPE, Dell and Lenovo rack and tower servers, RAID and disk replacement, memory and storage expansion, operating-system and role setup, scheduled health checks, and spare parts for older units still in service.
Good fit if
A server is showing warning lights, running out of storage, out of vendor support, or you are buying your first one and want it configured properly.
Send us
Make, model and service tag, what the server runs, any warning lights or alerts on screen, and whether it can be taken offline for work.
The rack, power, cabling and switching work CAP already does, packaged as one buildout instead of a list of separate line items.
What it covers
Server room and comms room planning, rack and cabinet layout, structured cabling and switch installation, UPS and power planning, and ongoing rack cleanup and organisation.
Good fit if
You are building a new server or comms room, inheriting a messy rack from a previous provider, or planning enterprise infrastructure for a growing office.
Send us
Room dimensions or photos, number of racks and servers, power availability, and your target date.
Power protection for servers, network racks and workstations — supply, service and battery replacement.
What it covers
UPS sizing for the load you actually have, supply and installation in racks and network closets, battery replacement on existing units, servicing and load testing, alert configuration, and coordination of safe disposal for dead batteries.
Good fit if
A UPS is beeping or has stopped holding charge, equipment restarts during power cuts, or a new rack needs protection before it goes live.
Send us
The UPS model from the rear label, what is plugged into it, roughly how old it is, and how long you need it to keep equipment running.
One place for company files, with permissions and backup, instead of work scattered across laptops and USB drives.
What it covers
NAS sizing and supply, RAID configuration, shared folder structure and per-department permissions, user accounts, remote and mobile access, snapshot and backup scheduling, and migration of files off existing laptops and drives.
Good fit if
Files live on individual machines, people email versions to each other, or a shared drive exists but nobody knows whether it is backed up.
Send us
Number of users, roughly how much data you hold today, whether staff need access from outside the office, and any NAS you already own.
Diagnosis, upgrades and a straight repair-or-replace answer for laptops, desktops and Mac hardware.
What it covers
Fault diagnosis, screen, keyboard, battery and hinge replacement, SSD and memory upgrades, thermal service for machines that throttle, operating-system reinstall with data preserved, and setup of the replacement when a device is genuinely finished.
Good fit if
A machine is slow, will not boot, has physical damage, or you want to know whether it is worth spending money on before you buy new.
Send us
Make and model, what it does now, when it started, whether it has had liquid or impact damage, and whether the data on it matters.
Servicing, parts and network setup for the shared printers an office depends on every day.
What it covers
Servicing and cleaning, roller, fuser and drum replacement, paper-feed and print-quality faults, genuine and compatible consumables, network and WiFi printing setup, scan-to-email configuration, and driver rollout across staff machines.
Good fit if
A printer jams or streaks constantly, staff cannot print from their own machines, or scan-to-email stopped working after a mail change.
Send us
Make and model, the error code or message on the panel, a photo of a bad print, and how it is connected — USB, network or WiFi.
Office telephone systems set up alongside the cabling, so extensions and calls work the way the business is organised.
What it covers
IP PABX supply and configuration, extension planning by department, handset installation, call routing, IVR and voicemail, integration with existing landlines or SIP trunks, and extension wiring alongside network cabling.
Good fit if
You are opening or moving an office, an existing PABX no longer matches how the team is structured, or calls are being missed because routing was never set up.
Send us
Number of extensions, whether you keep your current numbers, which handsets you already own, and whether staff need to take calls off-site.
One coordinated route for a new office instead of five suppliers who do not talk to each other.
What it covers
Device supply and rollout, structured cabling and WiFi, server or NAS with shared folders, email and hosting, CCTV and access control, UPS protection, telephony, and ongoing support once you are live.
Good fit if
You have a handover date for a new or relocating office and need everything working on day one rather than in the weeks after.
Send us
Your handover date, number of staff, a floor plan, and what equipment already exists or is being moved.
Smaller jobs and specialist work CAP handles alongside the main services. If your problem is not listed, send it anyway — most enquiries fall inside one of these.
Fill this in and it opens WhatsApp with your details already written out, so nothing gets retyped. Prefer email or a phone call? Both are below.
Office
Dubai, United Arab Emirates
Working hours
Contact CAP to confirm current working hours.
CAP can set up local AI assistants on office machines — installation, gateway configuration and remote-access setup. Available on request for existing and new clients in Dubai.
